The best email marketing software depends on your business. If you’re running an eCommerce site, Omnisend is hard to beat. If you’re a creator, Kit’s free plan makes it a compelling choice. If you’re a B2B company with a complex sales cycle, HubSpot remains the most complete option — with caveats I’ll get to.

For most other businesses, ActiveCampaign is still the clear winner, particularly given their impressive AI offering, which I’ve covered in detail below.

The Best Email Marketing Software in 2026

ToolBest ForPrice FromFree Plan?
Omnisend OmnisendeCommerce$16/moYes — 250 contacts
ActiveCampaign ActiveCampaignGrowing businesses$15/moTrial only (14 days)
Instantly InstantlyCold outreach & sales$37.60/mo (annual)Yes — free trial
Kit KitCreators$0 (free to 10K contacts)Yes — 10,000 contacts
beehiiv BeehiivNewsletters$0 (free to 2,500 contacts)Yes — 2,500 contacts
HubSpot HubSpotB2B with full CRM needs$15/mo (Starter, per seat)Yes — free CRM
Brevo BrevoAffordable automation$0 (300 emails/day)Yes — - 300 emails/day
MailerLite MailerLiteZero budget, just starting out$13.50/moYes — 500 contacts
GetResponse GetResponseCharities & NGOs (50% off)$19/moYes — 500 contacts
Resend ResendDevelopers (API-first)$0 (3,000 emails/mo)Yes — 3,000 emails/mo

Prices verified April 2026. All prices reflect monthly billing at 1,000 contacts. Annual billing typically saves 15-20%. See detailed pricing at 5K, 10K, 25K, and 100K contacts.

01Omnisend

Best email marketing software for eCommerce

Price from
$16/mo
Free plan
Yes (250 contacts)
AI features
Excellent
Best for
Shopify and WooCommerce

Omnisend is the best email marketing platform I’ve tested for eCommerce businesses. Its revenue attribution is more granular than Klaviyo’s, its omnichannel workflows are smooth as butter, and it costs significantly less.

If you’re running a Shopify or WooCommerce store and you’re not using Omnisend, there’s potentially some revenue being left on the table.

As the name implies, its focus is dialing in the omnichannel experience. Their ability to trigger a push notification if an email isn’t opened, followed by an SMS if the push is ignored, is more native and less buggy than the integrations you’d stitch together with other platforms.

Omnisend's visual automation workflow editor with email, SMS, and push notification steps in a single sequence

Pros and Cons

  • Revenue attribution that actually works: Tracks revenue back to specific emails and automations with more granularity than any other eCommerce platform I’ve tested.

  • Native omnichannel workflows: Combine email, SMS, and web push in a single automation. Fallback logic is built in, not bolted on via third-party integrations.

  • Shopify integration depth: Product picker pulls from your catalogue, abandoned cart triggers fire reliably, and product recommendations use actual purchase history. 4.8-star Shopify app rating with 5,000+ five-star reviews.

  • Better value than Klaviyo: At 10K contacts, Omnisend Standard costs $132/mo versus Klaviyo’s $150+. Comparable features for meaningfully less money.

  • Free migration from Klaviyo (or any ESP): The biggest barrier to switching ESPs is the migration itself. Omnisend handles it for you at no cost — list imports, automation rebuilds, template recreation, and deliverability setup are done by their team, so the switch costs are minimal.

Pricing

ContactsStandardPro
500$16/mo$59/mo
5,000$81/mo$90/mo
10,000$132/mo$150/mo
100,000Custom quoteCustom quote

At 10K contacts, Omnisend Standard ($132/mo) is comparable to ActiveCampaign Starter ($189/mo), and for eCommerce the native Shopify integration and revenue attribution justify the choice. At 100K+, Omnisend moves to custom quotes while ActiveCampaign charges $1,199/mo on Starter — but Omnisend typically costs less than Klaviyo at scale.

Omnisend’s AI is one of the strongest in the eCommerce space, and it’s the area of the platform that has improved most over the past year. The AI writer is trained on millions of real campaigns, so the subject lines, preheaders, and body copy it generates sound on-brand rather than the obvious LLM filler you get elsewhere. One smart touch that I really like is the Brand Assets AI which keeps voice and visual identity consistent across every campaign and automation.

The standout is the natural-language segment builder: describe the customer you want to reach in plain English (“lapsed buyers who spent over $200 last year”) and it builds the segment for you, drawing on churn prediction, and high-value-customer scoring under the hood.

Is Omnisend the right eCommerce email platform for you?

Any Shopify or WooCommerce store doing more than $100k/year in revenue. If you need abandoned cart emails, product recommendations, SMS marketing, and detailed revenue attribution in a single tool, Omnisend is the clear choice.

02ActiveCampaign

Best email marketing software for businesses with >10K contacts

Price from
$15/mo
Free plan
No (14-day trial)
AI features
Best in-class
Best for
Growing businesses

ActiveCampaign is the best email marketing software for anyone serious about automation. It’s what I’ve used for 12 years — across 8 of our portfolio companies and 124,000+ emails sent. Its visual workflow builder remains the most capable in the industry, and with Active Intelligence — their AI feature that learns from your campaigns — it’s become genuinely difficult to justify choosing anything else if automation matters to your business.

ActiveCampaign visual marketing automation builder showing a multi-step workflow with conditional branches, wait timers and email sends.

It’s no longer the cheapest (in 2024, they hiked their pricing… ruffling many a feather), but at scale it’s reasonable compared to alternatives that offer a fraction of the functionality.

I started using ActiveCampaign in 2014, back when it was a scrappy underdog. In the years since, they’ve had their missteps — From suddenly hiking prices by 40% causing a mass exodus of loyal customers, to a few years where the company seemed a bit rudderless.

But their automation offering is still in a league of its own. I’ve tested every major competitor, and nothing comes close to ActiveCampaign’s visual workflow editor for building complex, multi-step sequences. You get 135+ automation triggers, you can split-test entire automation paths — and as of 2026 you can now let AI do all the grunt work for you that once took literally days.

ActiveCampaign also gets the boring bits right. Compliance, security, deliverability — the stuff that determines whether your emails reach the inbox.

ActiveCampaign Active Intelligence dashboard surfacing AI-driven campaign insights, engagement predictions and recommended next actions.

Pros and Cons

  • Results Guarantee – It’s the only platform to guarantee marketing results. ActiveCampaign now backs new customer subscriptions with a full first-month refund if they don’t see improvements.

  • 1,000+ integrations – ActiveCampaign has more than 1,000 integrations including native integrations with Salesforce, Calendly, Webflow, Zendesk, DocuSign, and most major eCommerce platforms like Shopify, Magento, and WooCommerce.

  • Visual automation builder is best-in-class: 135+ triggers, if/else branching, split-testing entire automation paths. Running our own sequences as continuous A/B tests has produced 4-5× uplifts in open rates on our most-tested flows.

  • Active Intelligence is actually good: I was skeptical when it first launched that’d just be a ChatGPT wrapper, but ActiveCampaign’s AI builds context from your previous campaigns, writing style, and engagement patterns. It can actually build decent entire workflows in minutes.

  • Predictive sending per contact: Analyses each subscriber’s engagement history and delivers at the time they’re most likely to open. Not “send at 10am for everyone” — genuinely per-recipient timing (Pro plan).

  • Deliverability is top notch: 99.4% delivery rate across our own accounts; 94.2% inbox placement in independent testing vs an ~83% industry average. SPF, DKIM, and DMARC setup guided by a built-in wizard.

  • Reasonable cost scaling for a per-contact tool: The 1K-to-100K multiplier is roughly 63x ($15/mo to $1,199/mo on Starter). That’s steep, but consider that HubSpot scales at 59x just between Starter and Professional — before you even reach 100K contacts.

Pricing

ActiveCampaign uses per-contact pricing across four tiers: Starter, Plus, Pro, and Enterprise. No free plan — just a 14-day trial. Annual billing saves approximately 20%.

ContactsStarterPlusPro
1,000$15/mo$49/mo$79/mo
10,000$149/mo$189/mo$379/mo
100,000$1,199/mo$1,599/mo$2,599/mo

At 10,000 contacts, ActiveCampaign Starter ($149/mo) is pricier than MailerLite ($73/mo) but offers vastly more powerful automation. At 100K contacts, Starter jumps to $1,199/mo — a steep climb, but you get the automation depth no budget tool can match.

ActiveCampaign’s AI — branded “Active Intelligence” — gives you the following:

  • Content generation trained on your brand: It learns your writing style and audience preferences from previous campaigns.
  • Predictive sending: Per-contact send-time optimisation based on individual engagement patterns (Pro plan).
  • Win probability and churn prediction: Scores deals by likelihood of closing and flags contacts at risk of disengaging.
  • AI-generated automation workflows: Describe what you want in plain language, and it builds the workflow.

Most tools can slap “AI” on a feature list, but what makes ActiveCampaign’s AI genuinely useful is that it speeds up the work you already do every day—getting you from idea to execution faster, whether that’s generating and refining on-brand email and automation copy, translating content for different audiences, or surfacing smarter segments and optimization suggestions based on engagement. Instead of starting from scratch or guessing what to change, you can produce a strong first draft in minutes and then let the platform help you improve it with performance-driven guidance.

Is ActiveCampaign the right email marketing tool for you?

Businesses that have outgrown basic email and need proper marketing automation. If you’re sending segmented campaigns, building multi-step workflows, scoring leads, or running sequences across more than 1,000 contacts, ActiveCampaign is where the value equation tips heavily in its favour.

03Instantly

Best email marketing software for outreach and cold email

Price from
$37.60/mo
Free plan
No (free trial)
AI features
Strong
Best for
B2B sales teams, agencies,

Instantly is the best cold email outreach platform. It’s not an email marketing tool in the traditional sense — you won’t find drag-and-drop newsletters here. What you will find is the most complete end-to-end outreach system I’ve used: lead finding, data enrichment, email warmup, multi-channel sequences, and deliverability management.

I used Instantly when building a golf booking platform — we needed to reach thousands of golf clubs across the UK. The end-to-end workflow was impressive: find leads matching our criteria, enrich them with contact details, warm up our sending domains, build a multi-touch sequence, and launch. What would have taken weeks stitching together 3-4 different tools took a couple of days.

Instantly's lead finder tool with advanced search filters for finding prospects by industry, company size, and job title

The critical thing about cold outreach that most people underestimate is what happens before you hit send. You need dedicated sending domains, proper warmup, SPF/DKIM/DMARC configured correctly, and a sending cadence that doesn’t trigger spam filters. Instantly guides you through every step.

Instantly's campaign sequence builder showing a multi-step cold outreach sequence with email steps and delay timers

Instantly's lead enrichment tool showing contact details being verified and enhanced with additional data points

Pros and Cons

  • End-to-end outreach workflow: Lead finding → enrichment → warmup → sequence building → sending → reply management. No other tool covers this complete chain in one platform.

  • Email warmup engine: AI-driven warmup gradually increases volume to build sender reputation. Dynamically adjusts based on deliverability feedback.

  • Unlimited email accounts: Even on Growth, you can connect unlimited sending accounts — critical for rotating across domains to protect reputation.

  • AI learns from reply data: Adapts content and subject lines based on which messages generate positive replies. Genuine feedback-loop intelligence.

A note on compliance: Cold email operates in a legal grey area. CAN-SPAM requires opt-out mechanisms and honest headers; GDPR applies if emailing EU recipients regardless of where you’re based. Instantly provides infrastructure for responsible outreach, but the responsibility is yours.

Pricing

PlanMonthlyAnnual (per month)Key Limits
Growth Outreach$47/mo$37.60/mo1,000 contacts, 5,000 emails/month
Hypergrowth Outreach$97/mo$77.60/mo25,000 contacts, 100,000 emails/month
Growth SuperSearch$47/mo$42.30/mo1,500-2,000 credits/month
Supersonic SuperSearch$97/mo$87.30/mo5,000-7,500 credits/month

Real-world cost: Most users need both Outreach + SuperSearch. A typical starter setup costs roughly $80/mo on annual billing ($37.60 + $42.30).

Purpose-built for cold outreach: AI sequence generation tuned for cold email best practices, reply-learning loop that adapts to your audience’s responses, automatic reply classification (interested/not interested/OOO), and smart warmup that adjusts patterns based on ISP signals.

Is Instantly the right cold outreach tool for you?

B2B sales teams, agencies running outreach for clients, and startup founders doing their own prospecting. If your business depends on outbound email to people who haven’t opted in, Instantly is the specialist tool.

Open Instantly's Website

04Kit

Best email marketing software for creators

Price from
$0/mo
Free plan
Yes (10,000 subscribers)
AI features
Basic
Best for
Creators, YouTubers, podcasters…

Kit’s the best email marketing tool for creators — YouTubers, podcasters, bloggers, and anyone building an audience around content. It’s nowhere near as powerful as ActiveCampaign, but that’s the point. Kit does three things exceptionally well: capture emails, send newsletters, and stay out of your way.

Kit's broadcast email composer with a clean, minimal writing interface designed for creators

This is why I use Kit for my YouTube channel’s newsletter. After publishing a video, I create a landing page with a lead magnet to capture emails – which Kit makes a copy and paste job. There are lots of thoughtful touches – like adding a lead magnet incentive as an email attachment in the email confirmation email that just make your life easier as a creator.

Everything else is fairly un-noteworthy in a good way. It does everything well enough, but there’s nothing too fancy or powerful for advanced use cases.

Kit's creator dashboard showing subscriber growth, recent broadcasts, and audience engagement metrics

Pros and Cons

  • Most generous free plan for creators: 10,000 subscribers with unlimited broadcasts. No other tool gives you this much for free.

  • Landing pages that actually convert: Intentionally minimal — no sidebars, no distractions. My conversion rates consistently hit 30-50% on lead magnets, well above the 10-15% industry average.

  • Almost zero churn: Our migration data shows very few people leave Kit once they arrive.

  • Visual automations on paid plans: The Creator plan ($33/mo at 1K subscribers) adds unlimited visual automation sequences. Not as deep as ActiveCampaign, but perfectly sufficient for welcome sequences and basic segmentation.

Pricing

SubscribersNewsletter (Free)CreatorCreator Pro
1,000$0$33/mo$66/mo
10,000$0$116$158
100,000N/A$566$733

The free-to-paid jump is a bit jarring — $0 to $33/mo when you need full automations. Kit’s pricing page uses an interactive slider for higher tiers, so check kit.com/pricing for current rates. The free plan means most creators can build a significant audience before they ever pay.

Minimal — and that’s fine. A basic AI writing assistant for drafts and subject lines. It doesn’t learn from your audience data or predict send times. Use it for overcoming writer’s block; don’t expect strategic optimisation.

Is Kit the right creator email tool for you?

Creators with an audience they want to nurture via email. YouTubers, podcasters, bloggers, course creators — anyone whose primary goal is “build a subscriber list and send them content regularly.” The 10K free plan is unbeatable for getting started.

Open Kit's Website

05Beehiiv

Best email marketing software for newsletters

Price from
$0/mo
Free plan
Yes (2,500 subscribers)
AI features
Basic
Best for
Newsletter creators monetising through…

I chose Beehiiv for my personal newsletter that I write to friends. My reasoning was largely because Beehiv seemed to be taking off in newsletter circles and I wanted to understand why.

Beehiv’s sole focus is helping you monetise your newsletter. It’s essentially an email marketing tool + newsletter ad network + cross-promotional newsletter marketplace. Let me unpack that.

The email marketing side of Beehiv is pretty basic, but functional. You can spin up a website to capture leads, gate your content behind a paywall, and send emails to your list – all for free (up to 2,500 contacts). My only gripe is that a lot of basic features (like custom HTML and analytics) are only available on their paid plans.

Beehiiv's newsletter composer showing the clean, distraction-free writing interface with formatting tools and preview

In practice, basic features require an upgrade. Things I expected to be standard — like custom HTML or A/B testing — are locked behind the $49/mo Grow plan or $99/mo Scale plan. For a free newsletter, that’s a lot of money for features Kit gives me at no cost.

Beehiiv's newsletter analytics dashboard showing subscriber growth, open rates, and monetisation metrics

Beehiiv’s the best platform for running a newsletter. If you’re building a paid or ad-supported newsletter, the combination of built-in advertising, paid subscriptions with 0% platform fee (on Scale and Max plans), and cross-promotion makes it the obvious choice.

It’s a bit overkill for my personal newsletter, and in hindsight I’d probably go for Kit, but if I were building a paid newsletter business I’d choose Beehiiv without hesitation..

Pros and Cons

  • Best-in-class newsletter monetisation: Built-in ad network, paid subscriptions with 0% platform cut (on Scale and Max plans), and a referral programme. Substack takes 10%; Beehiiv takes nothing.

  • Flat-tier pricing scales brilliantly: $290/mo (Scale) for up to 100K subscribers. Every other per-contact tool costs $360-$900/mo at that scale.

  • Purpose-built for newsletter operators: Web hosting, custom domain, SEO-optimised archives, referral tracking, and audience polls — all designed around the newsletter business model.

  • Growing ecosystem: Cross-promotion between newsletters and a recommendation engine that drives subscriber growth from other Beehiiv publications.

Pricing

PlanPriceSubscriber LimitKey Features
Launch (Free)$0/mo2,500Unlimited sends, web hosting, custom domain
Scale$49/mo1,000+ Custom HTML, A/B testing, automations, referral programme, ad network
Max$169/mo5,000+ Remove branding, audio newsletters, dynamic content
EnterpriseCustom100K++ Dedicated support, custom features, SLA

At 100K subscribers, Beehiiv Scale costs just $43/mo (or $96/mo for Max with branding removal). For context, ActiveCampaign Starter costs $1,199/mo at that scale. If your newsletter generates revenue, Beehiiv’s pricing is almost trivially cheap relative to the potential.

Basic. Writing assistant for content and subject lines. Doesn’t learn from your data, doesn’t optimise send times. Don’t choose Beehiiv for AI — choose it for monetisation tools.

Is Beehiiv the right newsletter platform for you?

Newsletter creators who plan to monetise — through paid subscriptions, advertising, or both. Also worth considering if you expect rapid subscriber growth and want predictable costs.

Open Beehiiv's Website

06HubSpot

Best email marketing software for B2B service companies

Price from
$15/mo per seat
Free plan
Yes (free CRM)
AI features
Strong
Best for
B2B service companies that need…

HubSpot is the best email marketing platform for B2B service companies that need to connect email campaigns directly to revenue attribution — and it’s the wrong choice for almost everyone else. The CRM, email, and website tools are tied together in a way that genuinely lets you attribute revenue to specific emails or blog posts. No other platform does this as well.

But the cost is eye-watering: prices balloon 5-10x as you scale, mandatory onboarding fees run $3,000-$7,000, and you’ll almost certainly need to hire a specialist.

What I appreciate is that HubSpot connects everything back to revenue. Because the CRM, email marketing, and website are all native, you can see which blog post attracted a lead, which email sequence nurtured them, and which touchpoint closed the deal. You can walk into a board meeting and say “this email campaign generated £42,000 in pipeline” — and mean it.

What I dislike is everything around the cost. The Starter plan at $15/mo per seat looks attractive — until you realise the features that make HubSpot worth using (marketing automation, A/B testing, custom reporting) require the Professional plan at $890/mo. That’s a massive jump between “basic” and “useful.”

Pros and Cons

  • Revenue attribution that actually works: Native CRM-to-email connection means you can trace the entire buyer journey: first touch, lead capture, email nurture, deal close.

  • Everything in one place: CRM, email, landing pages, blog, social, ads, forms, live chat, and reporting. Eliminates integration headaches for B2B teams wanting a single system of record.

  • The free CRM is genuinely useful: Unlimited contacts, deal tracking, pipeline management — all free. The free CRM is legitimately good.

Pricing

While I’ve shared the pricing information below, it’s worth noting that HubSpot’s pricing is incredibly complicated with dozens of add-ons, contacts only being purchasable in increments of 5,000, and different price bundling depending on which products you require. Bottom line – the data below is unlikely to be what you pay, but for transparency and comparison I felt it useful to include here.

Marketing ContactsStarterProfessionalEnterprise
1,000$15/mo (per seat)$890/mo$3,600/mo
10,000N/A$1,390/mo$3,600/mo
100,000N/A$4,450/mo$4,450/mo

Look at the jump from Starter to Professional: $15/mo to $890/mo. That’s a 59x increase to unlock automation, A/B testing, and custom reporting. ActiveCampaign gives you comparable automation from $15/mo.

HubSpot’s “Breeze AI” is powerful at Enterprise and mediocre everywhere else. Breeze Copilot (Starter+) is a ChatGPT wrapper with CRM merge fields. Smart Send Time requires Professional ($890/mo). Predictive lead scoring requires Enterprise ($3,600/mo+). ActiveCampaign offers comparable predictive features on Pro at $79/mo.

HubSpot Breeze AI action library — Customer Agent, Data Agent, Prospecting Agent and Smart Property actions inside the workflow editor

Is HubSpot the right B2B email platform for you?

Established B2B service companies doing £1M+ in annual revenue, with sales cycles longer than 30 days, and a genuine need for email-to-revenue attribution. Also consider the free CRM if you’re a startup wanting pipeline management without paying.

07Brevo

Best email marketing software for simple, affordable automation

Price from
$0/mo
Free plan
Yes (unlimited contacts)
AI features
Basic
Best for
Small-to-medium businesses needing…

Brevo (formerly Sendinblue) is the best “stepping stone” email marketing tool — the right choice for businesses that have outgrown basic email but aren’t ready for ActiveCampaign or HubSpot. It’s simple, affordable, and prices by email volume rather than contacts, which makes it uniquely cost-effective for large lists with low send frequency.

Brevo's automation workflow template library showing pre-built sequences for welcome emails, abandoned carts, and re-engagement campaigns

I’ve used Brevo since 2016, back when it was Sendinblue and primarily a transactional email service. Across our ventures, I’ve sent 640,199 emails through their platform without much drama.

It’s not exciting. It’s not innovative. But it works, and for many businesses that’s exactly what matters.

Brevo transactional email statistics dashboard showing over 640,000 emails sent with delivery and engagement metrics

Pros and Cons

  • Email-volume pricing is genuinely different: Unlimited contacts on every plan — including free — and only pay for what you send. 25K contacts emailing weekly costs ~$69/mo, versus $189-$300/mo on per-contact tools.

  • Generous free plan: 300 emails/day to unlimited contacts. A small business sending weekly to 2,000 subscribers pays nothing.

  • Straightforward automation: Not as powerful as ActiveCampaign, but considerably easier to learn. For welcome sequences and basic triggers, it does the job without the learning curve.

  • Transactional email included: Having transactional and marketing email in one platform simplifies your stack. Most competitors require a separate service.

Pricing

Monthly Email VolumeStarterStandard
Up to 9,000 (300/day)$0 (Free)
20,000$25/mo$65/mo
40,000$39/mo$84/mo
100,000$84/mo$129/mo

With 5,000 contacts sending weekly (20,000 emails/month), Brevo Starter costs $25/mo. ActiveCampaign Starter at 5,000 contacts costs $99/mo. That’s nearly 4x the price for the same basic use case.

Basic content generator — nothing more. Writing assistant that doesn’t learn from your campaigns. Send-time optimisation on Business plan ($65/mo+). Don’t choose Brevo for AI; choose it for simplicity and value.

Is Brevo the right email marketing tool for you?

Small-to-medium businesses needing affordable email with basic automation. Particularly good for large contact lists with moderate sending frequency. Also the right choice if you need transactional and marketing email in one platform.

08MailerLite

Best email marketing software for basic, lean email marketing

Price from
$0/mo
Free plan
Yes (1,000 subscribers)
AI features
Basic
Best for
Small businesses and solopreneurs…

MailerLite is the Honda Civic of email marketing: reliable, affordable, no drama. It does exactly what it says on the tin — sends email campaigns with a clean drag-and-drop editor — and doesn’t try to be anything more.

If you just want to send a newsletter and don’t need automation wizardry, eCommerce integrations, or AI-powered optimisation, MailerLite is the cheapest way to do it well. The tradeoff is that it lacks the engine for serious business growth.

MailerLite's drag-and-drop email designer with content blocks, image uploads, and responsive preview

Pros and Cons

  • Genuinely affordable at every tier: $13.50/mo for 1K subscribers. $47/mo at 10K. $360/mo at 100K — only $29/mo less than ActiveCampaign at that scale.

  • Clean, adequate editor: Drag-and-drop builder, decent templates, and a UI that doesn’t overwhelm beginners.

  • AI writing assistant: Helps with drafts and subject lines directly in the editor. Useful for a budget tool, though no AI image generation.

  • Solid free plan for beginners: 1,000 subscribers with 12,000 emails/month and the drag-and-drop editor included.

Pricing

SubscribersFreeGrowing BusinessAdvanced
500$0$15/mo$30/mo
10,000$73/mo$110/mo
100,000Enterprise$440/mo

Annual billing saves 10%, dropping the 500-subscriber Growing Business plan to approximately $10/mo. Note: the free plan now covers 500 subscribers (down from 1,000 previously) with 12,000 emails/month.

Writing assistant (generic, no learning) and Smart Sending for delivery time optimisation. None of this is a reason to choose MailerLite, but reasonable conveniences for a budget tool.

Is MailerLite the right email marketing tool for you?

Small businesses, solopreneurs, and organisations needing regular email campaigns on a tight budget. Also reasonable for non-profits or community organisations where budget is the primary constraint.

Open MailerLite's Website

09GetResponse

Best email marketing software on a budget

Price from
$0/mo
Free plan
Yes (500 contacts)
AI features
Average
Best for
Budget-conscious businesses needing an…

GetResponse is the Swiss Army knife of email marketing — it does a bit of everything (email, landing pages, webinars, automation, website building) without being the best at any of it. I’d describe it as a “budget HubSpot”: similar breadth of features at a fraction of the cost, with the trade-off that nothing is as polished.

My history with GetResponse goes back further than any other tool on this list. I started using it around 2010 when it was genuinely one of the best platforms available. I actually visited their team in Gdansk (Poland) to talk to their customers and drink Żubrówka have a civilised conversation with their product team about marketing automation.

Context: GetResponse was falling behind the competition as marketing automation took off. To their credit, they’ve clawed back a position — but the platform is essentially an affordable all-in-one marketing tool, rather than a leader in the space.

GetResponse's email designer interface showing template editing with drag-and-drop content blocks

Pros and Cons

  • The webinar platform is genuinely good: Native webinars handling up to 100 attendees on Creator (up to 500 on Enterprise) with registration pages, reminders, and recordings. If you run webinars, this alone may justify GetResponse.

  • Best annual discount in the industry: 12-month billing saves 18%. The Starter plan at 1K contacts drops to around $16/mo on annual.

  • Breadth for the price: Email, landing pages, webinars, automation, website builder, forms — all from $19/mo.

  • Perfect Timing send optimisation: One of the oldest and most reliable send-time features. Analyses when each subscriber engages and delivers at their optimal time.

Pricing

ContactsStarterMarketerCreator
1,000$19/mo$59/mo$69/mo
10,000$79/mo$114/mo$134/mo
100,000$539/mo$599/mo$690/mo

At 1K contacts, GetResponse Starter ($19/mo) matches ActiveCampaign Starter ($15/mo) exactly. But the trajectories diverge: at 10K, GetResponse Starter is $79/mo vs ActiveCampaign’s $189/mo. At 100K, GetResponse Starter runs $539/mo vs ActiveCampaign’s $1,199/mo. GetResponse is significantly cheaper at scale if you only need basic email marketing.

GetResponse has more AI features than almost any competitor: email generator, landing page builder, website builder, autoresponders, and image generation. Nearly all are off-the-shelf language models — no learning from your data. The one genuinely data-driven feature is Perfect Timing (send-time optimisation per contact), which predates ChatGPT and remains excellent.

Is GetResponse the right email marketing tool for you?

Budget-conscious businesses needing a bit of everything — especially webinars. If you run regular webinars, the native tool eliminates the need for a separate Zoom subscription. Also reasonable for small businesses wanting “HubSpot-like” breadth without the four-figure bill.

10Resend

Best email marketing software for developers

Price from
$0/mo
Free plan
Yes (3,000 emails/mo)
AI features
None
Best for
Developers

If you need email marketing triggered via an API, use Resend. It has a very generous free tier — I don’t think I’ve ever actually paid for it, and I’ve used it across half a dozen micro-SaaS projects.

Resend's developer-focused API dashboard showing email send logs, domain configuration, and API key management

It’s remarkably easy to set up, particularly if you’re vibe coding a project in Lovable, Claude Code, or similar — most AI coding tools will just ask you for an API key and you’re all set.

Pros and Cons

  • Free tier covers real projects: 3,000 emails/month at zero cost. More than enough for most micro-SaaS projects and early-stage startups.

  • Setup takes minutes: Add a domain, verify DNS, grab an API key, send. Documentation is clear, SDKs cover every major language.

  • Pro plan is absurdly cheap: $20/mo for 50,000 emails. Compare that to any marketing tool at the same volume.

Pricing

PlanPriceEmails/MonthKey Limits
Free$03,000 (100/day)1 domain, 1-day log retention
Pro$20/mo50,000Multiple domains, 3-day log retention
Scale$90/mo100,0007-day log retention, dedicated IPs
EnterpriseCustomCustomSLA, priority support, SSO

None. By design, not deficiency. It’s a developer email API — if you want AI in your email workflow, you build it yourself.

Is Resend the right developer email tool for you?

Developers building applications that need to send email. Also the right choice if you’re vibe coding a side project and need email without the overhead of a marketing platform. If “npm install resend” means something to you, this is your tool.

By Type of Business

The best email marketing software for your business depends on what you do (and don’t) need. Here’s my take on the strongest contenders for different types of business.

Best for eCommerce (Shopify, WooCommerce)

Winner: Omnisend. Runner-up: ActiveCampaign.

Omnisend was built from the ground up for eCommerce. The Shopify and WooCommerce integrations pull in your product catalogue, purchase history, and browsing behaviour so you can trigger abandoned cart flows and product recommendation emails that reference what each customer looked at. Revenue attribution is where Omnisend genuinely outperforms: you can see exactly which automation and subject line variant generated how much revenue. At $16/mo for 500 contacts, that's hard to argue with.

The omnichannel capability is what sets it apart. You can build a single automation that sends an email, waits 24 hours, fires a push notification if unopened, then follows up with an SMS — all within one visual workflow. I've tested this against cobbling together the same thing with separate tools and Zapier, and Omnisend's native approach is less buggy and faster to set up.

Why not Klaviyo? Their platform is very good – but doesn't justify the extra cost over Omnisend in my opinion. 10,000 contacts, Omnisend Standard runs ~$132/mo versus Klaviyo's $150+. Unless you need Klaviyo's deeper Shopify Plus integrations, Omnisend gives you more for less.

How to Choose Email Marketing Software in 2026

Choosing email marketing software shouldn’t take weeks. Most tools do 80% of the same things. There are nine real differentiators, starting with pricing and value for money.

1. Cost & Value for Money

Entry price is misleading. What matters is how costs scale as you grow:

Tool1K Contacts10K Contacts100K ContactsScaling Factor
beehiiv Beehiiv$0 (free)$43/mo (Scale)$96/mo (Max)Flat tiers
Brevo Brevo$0 (free)*$35/mo*Custom*Volume-based
MailerLite MailerLite$13.50/mo$73/mo$440/mo33x
GetResponse GetResponse$19/mo$79/mo$539/mo28x
Omnisend Omnisend$16/mo$132/moCustom8x+ (to 10K)
HubSpot HubSpot$15/mo per seat$890/mo (Pro)$3,600/mo (Ent)~59x (Starter to Pro)
ActiveCampaign ActiveCampaign$15/mo$189/mo$1,199/mo63x
Kit Kit$0 (free)**$100/mo$466/moN/A (free start)

* Brevo prices by email volume, not contacts. ** Kit free plan covers up to 10,000 subscribers (broadcasts only, plus 1 basic automation).

ActiveCampaign now matches MailerLite’s entry price at $19/mo for 1K contacts. At 10K, it’s $189/mo vs MailerLite’s $73/mo — roughly 2.5x more, but with vastly deeper automation. At 100K, it’s $1,199/mo vs MailerLite’s $440/mo — nearly 3x more, but with automation that MailerLite simply can’t match. If you need serious automation, the premium is justified. If you don’t, MailerLite scales more predictably.

The HubSpot warning: Starter looks cheap at $15/mo per seat. But Professional starts at $890/mo. That’s a 59x jump between “basic” and “useful.”

2. Ease of Use

The simplest tools are MailerLite and Kit. Both are designed for users who want to send emails without reading documentation.

The most complex are ActiveCampaign and HubSpot. HubSpot is the only platform where I regularly see businesses hiring specialists at £80-150/hour just to manage it.

3. Deliverability

ActiveCampaign consistently ranks top-tier in independent tests. But deliverability depends more on your sending behaviour than on which platform you use. List hygiene, engagement rates, and authentication setup matter more than which servers your emails pass through.

4. Features

ActiveCampaign has the deepest feature set for automation. GetResponse has the broadest (email + webinars + landing pages). HubSpot has the most overall if you count CRM + sales + marketing, but the cost is enormous.

The question isn’t which tool has the most features — it’s which features you’ll actually use. Most businesses use less than 20% of their tool’s capabilities.

5. CRM & Automation

ActiveCampaign’s workflow builder is in a league of its own: 135+ triggers, conditional branching, split-testing entire paths. HubSpot’s strength is CRM-email integration. For most businesses, ActiveCampaign delivers 90% of HubSpot’s automation at 10% of the cost.

6. Reporting & Analytics

For eCommerce: Omnisend’s revenue attribution is the most granular. For B2B: HubSpot’s multi-touch attribution connects email to closed deals. For everyone else: ActiveCampaign offers solid analytics with engagement scoring.

7. Integrations

Most tools integrate with major platforms. Omnisend’s Shopify integration is deepest for eCommerce. HubSpot has the broadest marketplace. ActiveCampaign has the most Zapier triggers/actions.

8. Support & Training

ActiveCampaign and Omnisend offer 24/7 live chat on paid plans. MailerLite also offers 24/7 live chat — impressive for a budget tool. HubSpot has excellent documentation but the platform complexity means you’ll use support more than you’d like.

9. Security & Compliance

In 2026, this isn’t optional. GDPR enforcement is intensifying and US state privacy laws are multiplying (nearly 20 states with active legislation). All reputable tools support GDPR compliance — check for Data Processing Agreements, consent management, and right-to-deletion workflows.

AI Features Worth Paying For in 2026

Every email marketing tool now claims “AI features.” Most are being generous with the definition.

Most tools offer the same AI text generator you could use for free on ChatGPT.com. The output is the same whether you’ve used the platform for one day or five years. This describes the AI in Brevo, MailerLite, Kit, Beehiiv, and GetResponse. Useful for writer’s block. Not a strategic advantage.

A few tools apply AI to their specific domain. Omnisend’s AI understands your product catalogue. Instantly’s AI learns from reply data. HubSpot’s AI (at Enterprise pricing) uses CRM data for predictive lead scoring.

Only ActiveCampaign offers genuine contextual intelligence. Active Intelligence builds a persistent model of your brand voice, engagement patterns, and performance history. It genuinely gets smarter over time. This is the only best-in-class AI we found in the comparison.

The question to ask: does the AI get better the longer I use the platform? If yes, it’s worth paying for. If no, it’s a convenience feature.

Detailed Pricing Comparison

Full pricing breakdown across all 10 tools at key contact tiers:

ToolModel1K10K100K
beehiiv BeehiivFlat tier$0$43 (Scale)$96 (Max)
Resend ResendAPI volume$0$20Custom
Brevo BrevoPer email$0*$35*Custom*
Kit KitPer sub$0**$100$466
MailerLite MailerLitePer sub$13.50$73$440
GetResponse GetResponsePer contact$19$79$539
Omnisend OmnisendPer contact$16$132Custom
HubSpot HubSpotPer seat (Starter)$15/seat$890 (Pro)$3,600 (Ent)
ActiveCampaign ActiveCampaignPer contact$15$189$1,199
Instantly InstantlyPer account$47$47$97

* Brevo: estimated at 4 emails/contact/month. ** Kit free plan up to 10K subscribers (broadcasts only, plus 1 basic automation).

All prices shown are entry-tier monthly rates, current as of April 2026. Visit individual pricing pages to confirm.

Final words

Don’t overthink it. Most email marketing tools do 80% of the same things. The real differentiators — automation depth, pricing model, domain-specific features — only matter if your business specifically needs them.

If you’re just starting out, pick Kit (free) or MailerLite (cheap) and start building your list. You can always migrate later. The tool matters less than the habit of sending regularly.

If you’re scaling and need automation, ActiveCampaign is the answer 8 times out of 10. The 2 exceptions are pure eCommerce (Omnisend) and B2B companies that genuinely need revenue attribution across a 6-month sales cycle (HubSpot).

The worst decision is spending three weeks evaluating tools instead of writing emails. The second worst is choosing a tool because of its brand name rather than testing whether it fits your needs.

Start. Send. Iterate. The tool is the means, not the end.

If you want to see the raw data behind these rankings — including the scoring criteria, weightings, and how each tool performed — I’ve published the full dataset: Email Marketing Software Ranking Data (Coda).

Updates

February 2026Full article rewrite. Added Resend, Instantly, Kit (formerly ConvertKit), and Beehiiv. Removed Mailchimp (no longer warrants a dedicated review — see FAQ). Updated all pricing, AI features, and deliverability data. Added interactive pricing calculator and email tool finder quiz.
Full article rewrite. Added Resend, Instantly, Kit (formerly ConvertKit), and Beehiiv. Removed Mailchimp (no longer warrants a dedicated review — see FAQ). Updated all pricing, AI features, and deliverability data. Added interactive pricing calculator and email tool finder quiz.
March 2023A major re-ranking introduced Klaviyo at #4 for large eCommerce sites and ClickFunnels at #6 for coaches and consultants. Constant Contact and GetResponse both returned to the top 10 list at #8 and #10 respectively, while Moonmail and Sendlane were removed from the primary recommendations.
A major re-ranking introduced Klaviyo at #4 for large eCommerce sites and ClickFunnels at #6 for coaches and consultants. Constant Contact and GetResponse both returned to the top 10 list at #8 and #10 respectively, while Moonmail and Sendlane were removed from the primary recommendations.
February 2022HubSpot returned to the #2 spot as the preferred B2B service platform. Benchmark was moved to #7.
HubSpot returned to the #2 spot as the preferred B2B service platform. Benchmark was moved to #7.
August 2021EmailOctopus replaces Moonmail as the recommendation for developer needs. Drip was added as a specialised recommendation for small-to-medium eCommerce businesses.
EmailOctopus replaces Moonmail as the recommendation for developer needs. Drip was added as a specialised recommendation for small-to-medium eCommerce businesses.
August 2020Several older tools were removed in favour of niche-specific recommendations: Moosend (non-profits), Omnisend (eCommerce), Rejoiner (managed services), Autopilot (visual automation), MailerLite (personal projects), and Moonmail (developers).
Several older tools were removed in favour of niche-specific recommendations: Moosend (non-profits), Omnisend (eCommerce), Rejoiner (managed services), Autopilot (visual automation), MailerLite (personal projects), and Moonmail (developers).
April 2019The guide was expanded to include HubSpot, Ontraport, SendX, Benchmark, Sendlane, and iContact. This update introduced deeper technical analysis of security, GDPR compliance, and Zapier integration depth.
The guide was expanded to include HubSpot, Ontraport, SendX, Benchmark, Sendlane, and iContact. This update introduced deeper technical analysis of security, GDPR compliance, and Zapier integration depth.
January 2018SendinBlue was added specifically for marketing and transactional email. Older tools like Constant Contact were de-emphasised due to a perceived lack of clear USP against newer entrants.
SendinBlue was added specifically for marketing and transactional email. Older tools like Constant Contact were de-emphasised due to a perceived lack of clear USP against newer entrants.
March 2016ActiveCampaign and ConvertKit were added to the guide. ActiveCampaign immediately took the #1 spot, shifting the focus from “email sending” to “marketing automation and CRM”.
ActiveCampaign and ConvertKit were added to the guide. ActiveCampaign immediately took the #1 spot, shifting the focus from “email sending” to “marketing automation and CRM”.
May 2014GetResponse was elevated to the top recommendation for small businesses. The update also included technical corrections about Sendy’s API and autoresponder capabilities following reader feedback.
GetResponse was elevated to the top recommendation for small businesses. The update also included technical corrections about Sendy’s API and autoresponder capabilities following reader feedback.
February 2014The article debuted with a focus on Aweber for entrepreneurs and Sendy for cost-effectiveness. The initial roster also included Infusionsoft, Constant Contact, GetResponse, and Mailchimp.
The article debuted with a focus on Aweber for entrepreneurs and Sendy for cost-effectiveness. The initial roster also included Infusionsoft, Constant Contact, GetResponse, and Mailchimp.

Frequently asked questions

What is the best email marketing software in 2026?
ActiveCampaign is the best overall email marketing software in 2026, particularly for businesses that need marketing automation. Its visual workflow builder, AI-powered Active Intelligence, and consistently top-tier deliverability make it the most capable platform I've tested across 12+ years. However, the "best" tool depends on your use case: Omnisend is better for eCommerce, Kit is better for creators, and Resend is better for developers. See my full ActiveCampaign review for details.
What is the best free email marketing software?
Kit (formerly ConvertKit) offers the most generous free plan — up to 10,000 subscribers with unlimited broadcasts, landing pages, and forms. For businesses with larger lists but moderate send volume, Brevo's free plan allows unlimited contacts with 300 emails per day. Developers should use Resend (3,000 free emails/month via API).
What is the best email marketing software for small business?
Brevo is the best email marketing software for small businesses that need affordable automation without complexity. Its email-volume pricing means unlimited contacts — you only pay for what you send. $25/mo covers 20,000 emails. For very basic needs, MailerLite is even cheaper at $13.50/mo for 1,000 subscribers. Avoid HubSpot at the small business stage — pricing escalates aggressively beyond the entry tier.
What is the best email marketing software for eCommerce and Shopify?
Omnisend is the best email marketing platform for eCommerce, including Shopify and WooCommerce. Its native omnichannel workflows, revenue attribution that traces sales back to specific emails, and deep product catalogue integration make it purpose-built for online stores. It's also cheaper than Klaviyo at every contact tier while offering comparable or better analytics.
Is Mailchimp still good in 2026?
Mailchimp is cruising on its reputation. It's not bad, but I struggle to find a single use case where it's the best option. If you're a creator, Kit is better. If you're eCommerce, Omnisend is better. If you need automation, ActiveCampaign is better. If you want affordable simplicity, Brevo and MailerLite are both cheaper and more capable. Our migration data shows a consistent pattern: users leaving Mailchimp for ActiveCampaign, but almost nobody moving the other direction.
What is the best email marketing software for automation?
ActiveCampaign is the clear leader for email marketing automation. Its visual workflow builder offers 135+ triggers, conditional branching, and the ability to split-test entire automation paths. Active Intelligence can generate workflows from natural language descriptions. For a budget alternative, GetResponse offers basic automation with webinars from $59/mo.
How much does email marketing software cost?
Email marketing software costs between $0 and $3,600+/month, depending on the tool and your list size. At 1,000 contacts: MailerLite starts at $13.50/mo, GetResponse at $19/mo, ActiveCampaign at $15/mo. At 100,000 contacts: Beehiiv costs $96/mo (Max plan), ActiveCampaign Starter costs $1,199/mo, HubSpot Professional starts at $890/mo plus add-ons. Several tools offer free plans — Kit allows 10,000 free subscribers, Brevo offers 300 free emails/day.
What is the best alternative to Mailchimp?
The best Mailchimp alternative depends on why you're leaving. If it's the price: Brevo (unlimited contacts, pay per email) or MailerLite ($13.50/mo). If it's limited automation: ActiveCampaign ($15/mo, vastly superior workflows). If you're a creator: Kit (free up to 10,000 subscribers). If you're eCommerce: Omnisend. Our migration data consistently shows ActiveCampaign as the #1 destination for departing Mailchimp users.
What is the best email marketing software for beginners?
MailerLite is the easiest email marketing tool for beginners. The drag-and-drop editor is intuitive, the free plan gives you 500 subscribers to learn with, and the interface doesn't overwhelm you. Kit is equally simple for creators specifically. Avoid HubSpot and ActiveCampaign as a beginner — both have steeper learning curves that only pay off with advanced features.
Should I build my own email marketing tool with AI?
Almost certainly not. With AI coding tools, you can have an impressive frontend in an hour. But deliverability infrastructure, IP warming, bounce handling, spam filter management, and compliance require years of specialist engineering. If you just need API-triggered emails for a side project, use Resend's free tier. Don't rebuild the plumbing.
What email marketing software has the best deliverability?
ActiveCampaign consistently ranks in the top tier for deliverability in independent testing. MailerLite also performs well. The critical caveat: deliverability depends as much on your sending behaviour (list hygiene, engagement rates, authentication) as on the platform. Any reputable tool delivers well if you follow best practices.
What is the best email marketing software for B2B?
HubSpot is the best B2B email marketing platform if you can afford it — its native CRM-to-email connection enables end-to-end revenue attribution. But Professional starts at $890/mo with mandatory onboarding fees. For B2B companies without the four-figure budget, ActiveCampaign ($15/mo) offers CRM integration and lead scoring at a fraction of the cost. For cold B2B outreach, Instantly is purpose-built.
What is the best email marketing platform for newsletters and creators?
Kit is the best platform for creators running free newsletters — 10,000 free subscribers, focused landing pages that convert at 30-50%, and minimal complexity. Beehiiv is better if you're monetising through paid subscriptions or advertising — 0% revenue cut on Scale and Max plans, built-in ad network, and flat pricing ($43/mo Scale or $96/mo Max for up to 100K subscribers).
What are the best AI features in email marketing software?
The most valuable AI feature is contextual intelligence that learns from your data — and only ActiveCampaign offers this at scale. Its Active Intelligence builds a model of your brand voice, audience behaviour, and campaign performance. The key question: does the AI get better the longer I use the platform? If yes (ActiveCampaign), it's worth paying for. If no (most others), it's a convenience, not a differentiator.
Is email marketing still effective in 2026?
Yes — emphatically. Email ROI remains roughly $36-42 returned for every $1 spent, making it the highest-ROI marketing channel by a wide margin. Email is the only channel where you genuinely own your audience — no algorithm changes, no pay-to-play throttling.
Do I need both email and SMS marketing?
For eCommerce, usually yes. For B2B and creators, usually no. SMS open rates exceed 90%, and combining email with SMS in abandoned cart workflows can lift recovery rates by 30%+. For B2B and newsletter creators, email alone is typically sufficient. If you want both, Omnisend and Brevo handle email and SMS natively within the same workflows.
Can I use the same tool for newsletters and eCommerce?
You can, but you probably shouldn't. Omnisend is purpose-built for eCommerce (product pickers, cart abandonment, revenue attribution), while Kit and Beehiiv are purpose-built for newsletters. Trying to run a Shopify store from Kit means fighting against the tool's design. ActiveCampaign is the closest all-rounder, but even it lacks Omnisend's eCommerce depth. Pick the tool built for your primary use case.
How do I migrate from one email marketing tool to another?
Most tools offer one-click import from competitors — especially from Mailchimp — and a typical migration takes 1-2 hours for lists under 10,000 contacts. Key steps: export contacts as CSV, import into the new tool, set up authentication (SPF, DKIM, DMARC), recreate critical automations, and warm up sending volume over 2-3 weeks. The hardest part is rebuilding automations. Budget 1-2 full days for a complete migration. Keep your old account active for 30 days in case you need to reference old campaigns.

93 Reader Comments

  1. The data set file is not being sent. Could you please send it to me? Thanks! I'm very interested as I'm selecting a marketing automation tool right now. Thanks.

  2. Hi Marcus, thank you for the research, very much appreciated. I'd also appreciate the data set you offered to share if the offer still stands. Thanks again!

  3. Great and informative post. Where is the download / raw data "at the bottom" - I must have missed the link

  4. Hi Marcus
    This is a very informative topic... Thank you for sharing with us.

  5. I recently switched from MailChimp to Mailerlite and have been pleased with the results. I ran into a small problem and the customer service was excellent and responded very quickly (I’m using the free plan).

  6. Hey,

    thanks a lot for creating such a detailed and objective overview of the email marketing providers!

    I would really like to have a look at your dataset, I already filled out the survey twice, but it does not seem to work - still no email with dataset received. Could you please send it to me? Thanks a lot!

    Kind regards,
    Maria

  7. Great article.
    Just wanted to point out that there is an error in SendX's pricing in the Pricing Comparison table.
    SendX's pricing is close to $100/mo for 10,000 users.

    On the SendX website, the pricing is mentioned in slabs - so the final bill will be the addition of all slabs that are applicable to your number of contacts.

    1. Thanks for raising this Rajesh, we've updated our dataset to reflect this.

  8. Hello Marcus Taylor,
    Thank you to share such a piece of useful information with us. keep posting such kind of Information.

    1. ???? will do!

  9. Thanks for this informative review Marcus. What are your thoughts on ConvertKit? It was recommended to me, I am a blogger who does it for passion for the last 5 years, but I am thinking of starting to monetize my work.

    1. It's perfect for bloggers, but I wouldn't recommend it for any other use case.

  10. Thanks for putting this together, my head was spinning from trying to figure out who/what to use.

  11. Please forgive me if I missed this in some of the comments and replies, but I saw nothing on Infusionsoft or Marketo. I was expecting to see both in your analysis, but nothing was mentioned, save for the remark early on that Active Campaign has rocketed past Infusionsoft in the marketplace. Is it because you consider them outside the "Email Marketing" space which was the subject of your analysis?
    Thanks

    1. Hi Paul, back in 2015/2016 both Marketo and Infusionsoft made our top 10, but they've gradually been slipping each year.

      Keap (formerly Infusionsoft) is now in #37th place and Marketo is at #78th. There's nothing wrong with these platforms, but they just don't score as highly in the nine areas that we believe (from interviewing email marketing users) are most important.

      We also observe from migration data that a large number of Infusionsoft users end up moving to other email marketing services, citing 'difficult to use' as a common reason, so I'm somewhat reluctant to recommend their platform these days.

  12. SENDLANE IS A HORRIBLE TOOL. Used this for a month then switched to Klaviyo and it is light years better. Sendlane had a million bugs and almost ruined my business.

    1. Hi Jason,

      Ouch! We've added this feedback to our dataset. Incidentally, we've seen some similar signs on our end. They've fallen to #14 on our list this year so won't be making the 2020 top 10.

      Thanks for sharing ????

  13. Hi Marcus
    This is very informative post for us. Thank you for sharing with us.

  14. Thanks for this article. It is super helpful. I have used quite a few different ESPs (Bronto, MailChimp, Constant Contact, dotmailer, Listrak and now Informz) and have my opinions about all of them. But I have always worked for e-commerce companies. I now work for a non-profit association and we need an ESP that integrates with our database, which is run on Aptify. The only ESP I have found that claims to integrate with Aptify is Informz (Higher Logic) and lets just say, the integration doesn't actually work and the platform itself leaves a lot to be desired. So I was wondering if you knew of any other platform that might integrate with Aptify or be able to build an integration?

    1. Wow, you've tried them all!

      It seems it may be a bit of an issue on the Aptify end, as they don't seem to offer much in the way of an API from what I can see, so it's probably a challenge for ESPs to integrate with them.

      The only two options I can see from a quick browse is Higher Logic (as you mentioned) and a company called HighRoad, though I'm not familiar with either.

  15. Powerful review!

    What options are available for sending cold email?

    1. Mailshake and Woodpecker.co are both worth a look.

  16. Fantastic article, thank you! I was wondering if I could ask some advice -- we are only a small company that doesn't need automation or a CRM, we just want to be able to send out monthly emails to 6000 subscribers that can be categorised into industries or groups. We don't need bells & whistles. Due to our industry, the chunky CRM doesn't integrate into a.n.y.t.h.i.n.g. so it's all very labour intensive but lucky for them I do love a spreadsheet. Thanks in advance for the advice.

    1. Hi Bec,

      I would probably look at something like MailerLite or Moosend. They're both very affordable and do the basics very well (while taking care of the dull, but important stuff like security & deliverability).

      While they do both offer automation, you can obviously just use them for basic mass email sending - and both should be affordable at 6,000 contacts.

  17. Marcus, thank you very much for detailed yet to the point review! I am looking for the email program for our small activity which we are planning to grow fast. You saved me tones of time and money on trials and errors. Mailchimp is a bit outdated. So I am looking forward to our new adventure and hope to continue with the program for many years.

  18. Why are some of the comments from 2014? Is this an old article or is it updated with the latest and greatest options?

    1. Hi RDH,

      This article was first published back in 2014 and has been updated (at least) every year since.

  19. This was the most helpful article ever. After all the tests, I think that I'll go for ActiveCampaign. Thank's!

  20. HI Marcus

    Found your article very informative especially as I am a novice in all this. We are about to launch a research centre in the UK and wondered which email marketing tool you would recommend. Having read quite a bit now online, I see a lot of the literature seems to concentrate on business users rather than non-profits. Any suggestions would be most welcome.
    Many Thanks

    1. Hi Anna,

      I would take a look at Moosend, who offer a 25% discount to non-profits. If you need something a bit more powerful, ActiveCampaign offer a 20% discount.

  21. Hi Marcus,
    Thank you for this detailed report. One of the options I am considering is Drip, it seems to be popular. Did you consider it?
    Any thoughts on Drip vs ActiveCampaign?
    All the best,
    Jim

    1. Hi Jim, yes - we did consider Drip.

      This year Drip came out in 31st place in our ranking of the top 100 email marketing services. One factor pulling down their ranking was a high number of Drip users moving away from their platform reporting four issues in particular as the reason: Integrations, low-quality support, bugs, and difficult-to-use UX.

      Hope that's useful.

  22. A very thorough and well-written blog on Email Marketing software tools. These are some very decent tools which will prove helpful for novices like us. Thanks for the blog Marcus.

  23. Hi Marcus,
    Thanks for the review.
    It looks like it's been a while since the review has been written 4 years ago (according to the most of the comments above).
    Please advice on how it's relevant up to date?
    We are looking for a mail marketing tool for b2b software services company.
    Would appreciate your feedback.
    Thanks!
    Oleg

    1. Hey Oleg,

      We've just posted our 2018 update! A few new tools have made the cut, and a couple of old ones removed. All of the data has been updated as of October 2018, so that should be useful.

      For B2B software, I'd probably look at either Hubspot/ActiveCampaign? We use ActiveCampaign as our email marketing tool for Leadformly, which is a B2B SaaS service.

      Marcus

  24. A very useful post, thanks Marcus!

    I’ve had used email services from different service providers in the past for my own online business although now I have moved to Benchmark Email and using there services.

    I found almost every service providers relatively easy to use but almost everyone lacks in providing support to there client and now-day's support is like backbone of any service.
    Benchmark Email provide chat & call support apart from email support and that to 24*7 and because of limitless support from Benchmark Email I am sticking with them.

  25. I've often seen Mailchimp is lacking in showing Popups (I really don't care about those who don't prefer Pop Ups).
    One more thing I want to add that Mailchimp's Workflow is not as effective as Getresponse have.
    I have reviewed both of the services for myself and found Getresponse much better than Mailchimp and even from others too (Cost effective).

  26. such a great article...thanks a lot ..... it help me alot

  27. Hi Marcus..

    Thanks so much for these summary articles. I'm teetering on the edge of a blog and was sooo confused until I found this and your other articles on the topics needed to establish my site.

    Your info is presented in clear and informative manner.. When I launch I'd like to refer readers to your articles.. Is that okay?

    1. Of course! :)

  28. Also interested if you'd have any comments on Drip?

    Thanks!

    1. I hear lots of good things, but (and I may be going crazy) I recall Drip offering a $1 signup offer when they were acquired by Leadpages and so a lot of people were commenting on how good it was for a dollar. It seems to have gone back to the old pricing and repositioned slightly to eCommerce email marketing. I'm sure it's an excellent product.

  29. Thanks for the article Marcus. We have about 25000 subscribers and currently use Mail Chimp. We're looking to change though, for three reasons - we'd like to integrate with a CRM, want to send smarter, automated emails and gather customer activity data, would like a service with actual customer support.

    Mailchimp advertises that they do automation etc, but I can't seem to find where to set up anything very smart. Also their customer support is non-existent. Seems impossible to contact a human.

    Do you know if mailchimp actually does offer what we're looking for, or we're better to move to something like active campaign? Appreciate your comments ;)

    1. Hey Karlie,

      I haven't used Mailchimp for many years as they just don't seem to have kept up (particularly around marketing automation), but technically I think the answer is yes - they can do what you're after.

      However, I guess the real question is whether they're the optimal solution to do what you're after, in which case the answer is likely no. We've just updated this guide with some more up-to-date comparisons, which hopefully should answer your question!

  30. Excellent article. The best and non-bias review I've read about email marketing software thus far.

    I've been shopping around and will probably go with Get Response. Initially I was looking at Mail Chimp since they had the 2000 free subscribers but it appears, in the longer run, it'll be better with GetResponse.

    Haven't used email marketing as much as I should. Previously, we tried using ImnicaMail because of their pricing but it was as good as not having an email marketing campaign; all our mail was sent to spam (since they did not manage their customers' list for spam). Thought email marketing wasn't effective until I found out our emails were being sent to the spam box. Learnt my lesson there.

    Thanks again for the useful article.

    1. Thanks Benjamin! Sounds like a good choice after your bad experience - I'd love to hear how you're getting on with GetResponse.

      Marcus

  31. Wow such a detailed review! I have tried MailChimp before and I found it too expensive. After that i've signed up to Mailerlite and got hooked. It's either free or cheapish depending on your subscribers' lists. With other email software providers, you'd need to make an investment even if you're running a small shop or a blog. And let's be honest, not everyone of us can afford it :)

    1. Yep, we moved away from Mailchimp for the same reason :) hope it's all going well

  32. I'm shopping to upgrade my email marketing software. Just got off the phone with Constant Contact. Can't believe they don't offer A/B testing!

  33. I have a database of 2000 emails that I have marketed to for some time now from a pop 3 email without using a service.

    I imported it to mail chimp and it wants a double opt in. How can I bypass that.

    Once I start using mailchimp then people can easily unsubscribe if they don't want the email.

  34. If you want cheap, easy and something you can grow with, I recommend MailChimp. You can even start out free with them. Later, if you decide to change platforms, it’s relatively easy to transfer your list.

  35. Thank Marcus, the summary was a great help.

  36. Great review Marcus! Have you looked into contactpigeon.com? They are a new e-mail marketing platform that offers data driven campaigns with thorough segmentation and automation features.

  37. Hi I am new to direct email marketing. Sendy looks like a good pick based on this post. Thanks, Marcus for this article.

    Just a question, is it possible to export back only the delivered emails back to our database or via a .csv file.

  38. Hi Marcus,

    Thanks for the article, it was also interesting and inspiring to see your other ventures in diverse fields. Would like to connect 1:1 in the near future. Meanwhile, even I had done a similar comparison as I myself handle email marketing for my organization. Do check it out as well as for the readers of the blog since it covers 2 additional players.

    Cheers,
    Karan

    1. Hi Karenpreet, you're welcome.

      I took a look at your comparison - good work. More than happy to connect anytime if you want to drop me an email.

      Marcus

  39. @Frank - I've never heard of them, and a quick Google search for your name MPZ Mail reveals you promoting them on Quora. I'm not sure why you'd ask for more information on them if you're already a user recommending them to others? Are you affiliated with them by any chance?

  40. I really enjoyed this article but could anyone tell me a little bit more about MPZMail? It's not on this list, however I know a fair few people who are moving from MailChimp. I've had a look around and it seems to be pretty good.

  41. Great post Marcus,

    I've always been a mailchimp user myself, and I have to say I really like their UI but I'm always open to new options. I've dabbled in a couple of the other email marketing providers like Pure360 - but find them so clunky and annoying to use (despite them looking really pretty and having great templates) that I always end up going back to good old mailchimp. I haven't used GetResponse yet, I'll give their free trial a shot :)

    1. Thanks Kelly, Mailchimp have definitely come a long way with their UI over the years, it's just their service that hasn't caught up ;) I haven't had the chance to play around with Pure360 as much as I'd like, but I've heard the same things echoed by several friends who use their service. Looking at their client list, I think they're more aimed at large companies though.

  42. Fantastic article Marcus. Really enjoyed this detailed post.

    After reading this I think I will move to and try out Ontraport!

    Nathan

    1. Thanks Nathan, Ontraport's awesome :)

  43. I'm currently looking for a hosted email marketing service that offers SMS services and integrates with Salesforce. We have a customer database of over 250,000 users and need to be able to send them SMS messages as well as emails at roughly the same time as appointment reminders.

    I've spent a long time looking at the different options, and there doesn't seem to be anything exactly what we're looking for (without requesting customisation), but before I give up hope I wondered whether you knew of anything?

    1. Hi David,

      Check out Pure360 - from their website it seems like they have both SMS services and integration with Salesforce. I can't vouch for their service as I've never used it, although I did used to live about two minutes from their offices in Brighton! The other option would be something like Infusionsoft. I'm pretty certain that they have SMS functionality, and would be very surprised if they didn't integrate with Salesforce.

      Hope that helps.
      Marcus

  44. This is so helpful! We've been using an old school bespoke email program at our company for years and have finally come to the realisation that we need to enter the 21st century!

    One question - do you know how easy it would be to connect a tool like Aweber or GetResponse to a customer database? We would hate to lose our list of customer data during the move, so that's a big concern for us.

    1. Thanks Nina, sounds like a much needed upgrade ;)

      Do you know whether your current email service allows you to export subscribers? If so you should be fine. All of the email marketing tools reviewed in this post allow you to import subscribers from a CSV file, so providing you can get all of your existing subscribers into a spreadsheet you'll be absolutely fine.

      Marcus

    2. I think so. I'd need to take a closer look but I'm sure you're right.

      Thanks for the help!
      Nina

  45. Great review Marcus!

    I'm currently looking for an email marketing service for a mailing list of about 80,000 subscribers. I run an information product business in the fitness industry with a large number of customers buying our ebooks and online courses every day. I'm particularly interested in GetResponse, although I'd be keen to hear your thoughts on the flexibility of their service for creating autoresponders, and integrating with a checkout service (we use WooCommerce).

    I see that you've recommended Infusionsoft, which I was also looking at. Do you have any strong opinions on which one would be better for our kind of business?

    1. Hi Peter,

      It really depends on your budget and how much automation you need.

      GetResponse would be a great pick, although their automation is quite limited at the moment. For example, you can setup standard autoresponders, and autoresponders based on behaviour such as "opened previous email", but it's very hard to separate customers from non-customers etc.

      With Infusionsoft (or other marketing automation alternatives like Ontraport, Marketo, Pardot), you'd have a lot more flexibility with automation, but that may be overkill depending on what you're looking to do.

      The main thing to consider is that Infusionsoft starts at $199/month a one-off $2,000 fee for a kickstarter package. Realistically, you'll likely end up paying $300-$400 per month for one of their more advanced packages. GetResponse is $450/month for 100,000 subscribers.

      In terms of integration with Woocommerce, i'm pretty sure you'd have more luck with Infusionsoft. It looks like they have a plugin called 'InfusedWoo' in their app marketplace here: https://marketplace.infusionsoft.com/app/infusedwoo

      Hope that helps,
      Marcus

    2. It sounds like Infusionsoft is probably the direction we need to head in. If it's more affordable than GetResponse and has better automation, then it's a bit of a no brainer.

      While we don't need full blown automation, it's important for us to be able to send different campaigns to customers based on whether they have/haven't bought certain other products. Based on what you've said, and what I gather from their website, this seems out of GetResponse's depth.

      Thanks Marcus, I appreciate the advice.

  46. Highly descriptive article. Will there be a part 2?

    1. Thanks Maura - I don't think so. If anything changes I'll most likely just update this post.

  47. Really good information, thanks for the comparison Marcus!

    1. Anytime :)

  48. Great timing, Marcus. I signed up for free trials with Mailchimp, GetResponse and Aweber about a week ago and was just doing some research to confirm my thoughts.

    I agree with you that overall GetResponse are the best of the bunch. However, I did find that Mailchimp's UI was way better and easier to use. It's just a shame that they force you to jump through hoops with double opt-ins, and their payment structure was a little bit off putting.

    What I'd like to know is whether any email marketing software provider allows you send emails that look identical to if they were sent from Gmail. I find that the best newsletters are those that look like it came from a friend. If only Mailchimp or Aweber didn't force their logos and HTML style in every campaign I imagine they'd get way better open and click through rates. Do you know of any services that do this?

    1. Hi Kevin,

      It sounds like you're after plain-text email campaigns, which all of the services reviewed above offer as standard. Instead of creating a HTML campaign, you should be able to select plain-text from a drop down menu and go from there. That should disable all of the logos, and formatting that give emails the 'newsletter template' look.

      Marcus

  49. Marcus,

    Thank you for this article, it's been a great help for our company while we're in the process of moving to a different ESP.

    I wondered, what are your thoughts on solutions like Mailigen, Vertical Response, Mad Mimi, and Campaign Monitor? I know there's a never ending list of possible email software companies that you could compare, but these ones in particular interested me as they seem to offer many similar services to those that you mentioned. Have you come across them before, and if so would you advise using them over GetResponse?

    Another question I had was to do with email delivery rates. Do you know of any way to gauge the quality of an email marketing software company's delivery rates before becoming a customer and running your own test? I'd love to see a comparison like this post focusing on quantitative metrics like that. Perhaps an idea for a future post?

    James

    1. Hi James,

      I've heard of several of the providers you mentioned, but I haven't used them on any projects so I can't really comment. From a quick browse of their websites they all look fine, but nothing jumps out at me in terms of a unique proposition.

      In terms of delivery rates, I know there are websites like SenderScore, which provide some information on delivery rates, but it's good to remember that those numbers are never static. If a company like Infusionsoft upgraded their servers, or changed the IP address that they send mail from, the stats would immediately become outdated.

      Similarly, it's probably worth taking any numbers provided by the email services with a pinch of salt, as they're more than likely to be a little bit on the generous end of the spectrum.

      In my experience, it's not something you really need to worry about unless you're sending 100,000's of emails per month, as the difference it makes is very minimal.

      Hope that helps,
      Marcus

  50. Let's keep in mind that these are all different cases:

    - Desktop-based email marketing software (installed on your personal computer).
    - Serviced model or Saas (like MailChimp and others presented here).
    - Self-hosted (installed on your own server like Email Marketer and nuevoMailer).
    - Hybrid: self-hosted using 3rd party SMTP relay services (quite trendy lately).

    There is no one-size-fits-all solution. Each model has pros and cons.
    Low-mid volume, occasional senders and not so technically literate users will probably do better with the serviced model (or a desktop based solution).
    Medium to heavy users are more likely to go for a self-hosted solution and usually the hybrid approach.

    1. Hi Panos,

      That's a good breakdown of the different types of email services. I aimed this post at the large majority of people who would just be looking for a Saas service like Aweber or GetResponse, but you're right that there are many alternatives.

  51. I have very few mail customers but would like to get started on this. If I use mail chimp to get my first 2000 email addresses over the next year or so ( obviously for free! ) can I then migrate them into Get Response when I am ready to start paying a monthly fee? I am a musician so it is more for my fans than for selling.

    1. Of course - I did a similar thing when I was building the newsletter for TheMusiciansGuide.co.uk. It's relatively easy to export and import between the various email marketing services, so you should be fine.

      Have you looked into Radio Airplay or FanDistro? They're both really good tools for collecting the email addresses of fans that like your music. I remember reading a case study that Brian Hazard of Passive Promotion / Color Theory wrote where he got thousands of fan email addresses using Radio Airplay.

    2. Thank you, You just gave me a very cool tip! Great article, I will look up The MusiciansGuide too!

  52. I dug Aweber and getresponse when I used them. Smart post Marcus! Now I use my gifting club's email service, and have moved a bit away from email marketing. But overall helpful read here and a must for most marketers.

    1. You're welcome, thanks for commenting Ryan!

  53. Cheers Ben, i've corrected this. I didn't come across either when I was playing around with Sendy - must not have been looking hard enough!

    1. Being Sendy users ourselves, we were also little bit disappointed with the limited reporting options offered by the app. So we built an extension which will help you to build dashboards, per-list reports, calculate conversions, etc.

  54. Really well written post Marcus!

    It'd be great to hear what some of the email marketing software providers have to say in response to this review and what *they* consider to be their strengths over the competition.

    Out of interest have you come across SendBlaster or Vertical Response? My company trialed SendBlaster a while back and I remember being quite impressed with the overall ease of use. Vertical Response was the other one we looked at which we'd heard good things about but ended up not going with for some reason or another.

    Would love to hear your thoughts on them if you've come across them before.

    1. Thanks Jason

      I agree, it'd be great to hear from some of the guys in the space to know what differentiates them in their view.

      As for SendBlaster and Vertical Response, I've definitely come across VR in the past but not sure about SendBlaster. The name rings a bell but I can't think where from, and from their website it doesn't look like one that i've used.

      Vertical Response looks interesting - although again I can't quite figure out what really separates them from the other more popular services.

  55. A very useful summary, thanks Marcus.

    I've had some success using Mailchimp in the past although eager now to try others services.

    I found MC relatively easy to use and navigate once I understood some of the terms
    relating to (all) mailing lists such as auto-responders, lists, groups, A/B testing.

    One positive for mailchimp is I found their guides/tutorials very good.

    I'm in the process of expanding and evaluating services such as Aweber on another site and interested in other providers too.

    Two questions:

    1. With any of these services are you able to manage multiple sites/lists of subscribers under one account, even if those lists/subscribers/topics are unrelated?

    2. Any thoughts on Feedblitz as I see people starting to use that service now too?

    Thanks for the very insightful evaluation.

    1. Thanks Rob!

      Mailchimp are pretty good - probably one of the most intuitive services to use. The main disadvantage is their double opt-in, which results in losing ~20-30% of people who go to sign up to your mailing list but don't confirm in the email.

      I'm pretty sure that all of the services reviewed let you manage multiple sites under one account. Aweber, Mailchimp, Sendy, and Get Response definitely.

      I haven't heard of Feedblitz - just looking at their website now. Appears that they're a Feedburner replacement specialising in RSS-to-email (sending your blog subscribers an email about latest posts). Their pricing looks a bit steep (considering Feedburner was free) - so I'd probably choose Mailchimp or Aweber over them? That way you can message up to a few thousand people free of charge.

      Hope that helps!

    2. Hey Marcus,

      George from Sendicate here. We're an email newsletter web app that aims to fix the current complex on boarding and newsletter sending process. We also allow single-opt in on lists if ya want :) Got RSS to email and all the bells and whistles too, we just try and make the user flows simple. Check us out.

      Cheers,
      George