Agreed at the point of purchase and applying for the paid term. Venture Harbour Ltd is
registered in England and Wales.
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What membership includes
For the paid term, on the pages set out at the point of purchase, membership includes:
- A labelled advertising placement on every page you have bought, live
for the whole of the paid term.
- Our time. We test your platform and consider it for inclusion in
relevant content.
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Right of first refusal on the same placement when your term comes up for renewal.
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No guarantee of any outcome
Venture Harbour Ltd makes no guarantee, representation or warranty as to any outcome
arising from membership of the Visibility Programme. This includes but is not limited
to traffic, clicks, impressions, leads, enquiries, sales, search rankings, citation by
any AI assistant or search summary, brand mentions, or visibility of any kind.
What is sold is our time and attention for the paid term, on the terms set out below.
Nothing beyond that is promised. A change in how any third-party search engine or AI
assistant surfaces, cites or summarises our content is outside our control and does
not constitute a failure to deliver.
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Right to refuse or terminate
We may decline any application, and may terminate any membership at our sole
discretion at any time. Where we terminate other than for a breach of clause 13, we
will refund the unexpired portion of the term on a pro-rata basis.
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Labelling and link attributes
All advertising placements are labelled as advertising, and all outbound links to a
member carry the rel="sponsored" attribute. Every placement carries a
visible label and a written disclosure stating that it is paid for and is not an
editorial recommendation.
This labelling is a condition of membership. It cannot be removed, reduced, reworded
or made less prominent at a member's request, and a request to do so may be treated
as grounds for termination under clause 3.
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What the fee buys, and what it does not
The fee buys our time. It funds us testing your platform and
considering it for inclusion in relevant content. It does not buy a verdict, a score,
a ranking, a position in a comparison table, or a favourable finding.
Editorial judgement remains entirely ours. Rankings and scores are determined by
testing alone. A member may be ranked below a non-member, criticised, or omitted from
a particular recommendation, and frequently will be. That is not a breach of these
terms and is not grounds for a refund.
We continue to test and include products whose makers are not members of the
programme. Membership is never a condition of appearing in our content, and
non-members can and do outrank members.
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Disclosure in editorial content
Where a member appears in our editorial content as a result of the programme, that
content carries a clear written disclosure of the commercial relationship, in words
such as:
“For full disclosure, {Member} is a member of our Visibility Programme — they pay us
a fee to test their platform. It does not affect our verdict, score or ranking.”
That disclosure is visible without interaction and is not negotiable. It is a legal
requirement under the Digital Markets, Competition and Consumers Act 2024 as well as
our own policy, and it applies for as long as the content remains published — which
may be indefinitely, including after membership ends.
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Findings are published as we find them
If testing produces an unfavourable finding, we publish it. Membership does not
entitle a member to review, approve, amend, delay or withdraw our findings, and a
negative finding is not grounds for a refund, a rewrite or removal of the content.
If you would rather we did not test and write about your platform at all, do not join
the programme.
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Use of your name and logo
You grant Venture Harbour Ltd a non-exclusive, royalty-free, revocable licence, for the
term, to use your company name, logo and brand marks for the sole purpose of
identifying you as a member of the Visibility Programme. That covers use on
ventureharbour.com, in our media kit, and in material describing the programme. It
covers nothing else. We will not sub-licence your marks, will not use them to imply
that you endorse Venture Harbour, and will not use them in any other context without
asking you first.
We follow your brand guidelines where you supply them. Resizing and proportionate
scaling are the only changes we make: we will not recolour, crop, distort, animate or
combine your marks with other marks.
You can withdraw the licence at any time by writing to us, with no
effect on the rest of your membership, and we will remove your marks within 14 days. We
remove them in any event within 14 days of the end of the term. Your marks remain
yours. Nothing here transfers any right in them to us, and we will not register or
claim any.
One exception, because the law requires it: where clause 6 obliges us to disclose that
you are a member, we will continue to name you in words. That disclosure uses your
name, never your logo or brand marks.
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Price fixed for term
The price is fixed for the paid term. Renewal is at the rate current at the time of
renewal, and we will give at least 30 days' written notice of any increase before it
takes effect.
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Auto-renewal, and cancelling
You can cancel at any time. There is no minimum commitment beyond the
term you have already paid for, no notice period, and no cancellation fee. Cancel from
the billing portal linked in your Stripe receipt, or email
info@ventureharbour.com and we will do it
for you and confirm in writing.
Membership renews automatically at the end of each term unless cancelled. This is
disclosed at the point of sale, and we email a reminder at least 30 days before each
renewal date, showing the date and the amount. Cancelling stops that renewal and
nothing further is charged.
Cancellation takes effect at the end of the term you have already paid for. Your
placement stays live until then under clause 12, and there is no pro-rata refund for
the unexpired part of a term you cancel — see clause 11.
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No refund on voluntary cancellation
Where a member cancels during a paid term, no pro-rata refund is given. Placements
remain live for the remainder of the term already paid for.
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Content removal
On expiry, cancellation or termination, advertising placements remain live until the
end of the paid period and are then removed within 14 days.
Editorial content is not removed. Testing we have carried out and published stands as
a record of what we found, and it keeps its disclosure under clause 6. We do not
control third-party caches, archives or previously ingested AI training data and
cannot guarantee removal from them.
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Acceptable use
We do not accept members from the following categories:
- Gambling, betting and gaming
- Adult content and services
- Payday lending and high-cost short-term credit
- Unregulated financial products and investment schemes
- Crypto tokens and token sales
- Multi-level marketing and network marketing
- Any activity requiring FCA authorisation that the member does not hold
We may also decline any other applicant at our discretion. Where a member is found to
fall into an excluded category after purchase, we may terminate immediately under
clause 3 without refund.
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Limitation of liability
Nothing in these terms limits or excludes either party's liability for death or
personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for
anything else that cannot lawfully be limited or excluded.
Subject to that, each party's total liability to the other arising under or in
connection with these terms — whether in contract, tort (including negligence), breach
of statutory duty, misrepresentation or otherwise — is limited in aggregate to the fees
paid by the member for the term in which the liability arose. That cap
includes any liability under clause 15.
Neither party is liable to the other for loss of profit, revenue, business, goodwill,
anticipated savings or opportunity, or for any indirect or consequential loss, however
arising.
This clause does not affect a member's obligation to pay fees properly due.
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Mutual indemnity
You indemnify us against third-party claims that our use of your company name, logo,
brand marks, description or other material you supply, used in accordance with
clause 8, infringes that third party's intellectual property rights.
We indemnify you against third-party claims that material we create and publish as part
of your placement, or any programme mark we ask you to display, infringes that third
party's intellectual property rights.
Both indemnities are capped by clause 14 and run on the same conditions. The party
claiming gives prompt written notice, does not admit liability or settle without the
other's written consent, and gives reasonable assistance. The party indemnifying takes
conduct of the defence at its own cost.
These indemnities cover intellectual property only. They do not extend to our editorial
findings, which are governed by clauses 5 to 7.
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Governing law
These terms are governed by the laws of England and Wales, and the courts of England
and Wales have exclusive jurisdiction over any dispute arising from them.
Omnisend 
Nutshell 
monday.com 
Campaigner 
Ashby